RECRUITMENT

Responsibilities

– Grow volume of new business and income production to the branch

– Accountable quality of customer care

– Treating Customer Fairly in accordance with the group service standards

– Meet targets set by line manager

– Report weekly statistics to line manager

Register & qualify applicants in accordance with company set procedures

– Arrange appointments to view properties

– Ensure properties are relevant & appropriate for applicants needs

– Work proactively to ensure all properties are exposed to the maximum amount of applicants

Conduct viewings

– Be punctual for all meetings & appointments

– Identify other potential business opportunities and ensure referral to the appropriate division

– To work in accordance with all legal obligations without exception

– Ensure target sheets are completed for morning meeting

– Ensure Vendors/Purchasers are kept up to date regularly at least twice a week

– Maintain up to date knowledge of available properties being marketed in branch and throughout network

– Ensure applicants are managed regularly minimum 3 times per week

– Ensure phone is answered appropriately and professionally within 3 rings

– Ensure all appointments are logged into the diary

– Ensure viewings outcomes are kept up to date

– Deliver canvassing material to the local area daily in accordance with instructions from Line Manager

– Conduct ad hoc tasks as and when required

– Oversee sales progression of files

– Maintain the office diary for personal safety

– Adhere to the company’s Late Appointment Policy