RECRUITMENT

An experienced property Manager with Lettings experienced is required for a fantastic opportunity in Liverpool City Centre.The Role:To act a s principal customer relations coordinator* Maintain revenue by ensuring retention and promoting on site facilities* Deliver exceptional front customer service from the front desk of the development* Achieve customer satisfaction targetsKey Responsibilities:* Primary point of contact for residents visitors and contractors both on and off site* Initial point of contact for all enquiries* Respond to face to face telephone and email enquiries in a timely and professional manner * Create and maintain a positive residents service atmosphere* Move -in and move out management* Tenant welcome and information packs* Payment collection for on-site amenities* Tenancy renewals* Incoming mail and package handling and notifications to residents as appropriate* Liaise with sales team regarding re-lets* Liaise with maintenance regarding works* prepare reports and submit to Building Manager* Report directly to Building ManagerThe Person:* Exceptional customer service knowledge and experience* Good interpersonal skills * Problem solving skills* Time management and organisation skills* Some Housing Legislation/lettings/residential /new build sales experience would be an advantage.For further details and to express your interest please contact Lorraine Clarkeemail: Lorraine.clarke@amrgroup.co.ukmobile: 07963551975All enquiries will be dealt with in the strictest confidence