Local authorities across the country are desperately trying to encourage more private landlords to accept tenants on housing benefit to help alleviate the growing housing crisis, but a new poll offers an indication as to why some buy-to-let investors still refuse to accept tenants on housing benefit.

A YouGov poll of private landlords across England and Wales for the National Residential Landlords Association (NRLA) shows that 9% of private landlords renting to Universal Credit claimants have experienced at least one tenant having difficulties paying their rent due to benefit cuts.

The survey, conducted after the government in October cut Universal Credit by £20 a week following a temporary increase in response to the pandemic, shows the extent of the cut’s impact on tenants in receipt of benefits.

According to official statistics, of those private rented households in England and Wales receiving support through Universal Credit to pay their rent, more than half – 55% – had a gap between the support they received and their rent payments.

Ben Beadle
Ben Beadle

The NRLA is warning that this will only become worse as a result of the government’s decision last year to freeze in cash terms housing cost support.  As a consequence, in the years ahead the level of benefit support available will be able to cover the rent on ever fewer numbers of properties.

As many households face a cost-of-living crisis, the NRLA argues that a benefits system which property supports tenants is of critical importance. To that end it is calling on the government to reverse its damaging decision to freeze the Local Housing Allowance rate and ensure it properly reflects market rents.

Ben Beadle, chief executive of the NRLA, said: “Benefit payments are failing to give tenants or landlords confidence that they will be able to cover rents. This basic problem lies at the heart of a broken system in desperate need of reform.

“With households facing a cost-of-living squeeze, it is vital that the benefits system gives the protection that tenants deserve. That is why the Chancellor needs to end the housing benefit freeze as a matter of urgency. Without this many tenants and landlords face an uncertain future about how to keep tenancies going.”