Don’t panic, but do prepare: the new Deregulation Act will have a major effect on agents, landlords and tenants.

Tenants will from October be able to protect themselves against eviction if they first complain about a property’s state of repair.

Agents are advised on possible sequences of events and how they should handle these scenarios, courtesy of a joint guide by ARLA and the innovative repairs management service fixflo.

You can bring yourself up to speed on the fixflo site