An agent was named in Parliament this week during Prime Minister’s questions.

Labour MP for Stockton North, Alex Cunningham, said: “My young constituent paid a £300 house-reservation fee to Pattinson estate agents, but the agents will not refund it after their landlord client withdrew from the contract because my constituent refused to pay 12 months’ rent in advance.

“She faces having to pay another agent non-refundable fees of £650 to secure a different property.

“When will the Prime Minister act to put an end to these rip-off fees and stop these agents capitalising on young people and others?”

Theresa May referred Cunningham to the Queen’s speech which “referred to what we are doing in this area”.

Cunningham asked: “When?”

May replied: “He will recognise that in this House we need to ensure that we get right any legislation that we introduce, so that it actually works.

“We recognise the problem and we are going to do something about it.”

The Queen’s speech revealed plans by the Government to cap holding deposits at the equivalent of one week’s rent, and to cap bond deposits at the equivalent of one month’s rent.

Pattinson has its head office in Newcastle upon Tyne and marks its 40th year in business this month.