Questions have been raised about a council’s approach to Section 21 notices.

A lettings agent in Stamford, Lincolnshire, issued a tenant with a Section 21 notice last week but had not heard anything from the renter until an email arrived from South Kesteven District Council.

The agent says that in previous situations the council has called to discuss the circumstances and possible ways of getting the notice withdrawn.

This time, the agent was told in  a message from the authority’s homelessness department that the tenant had been advised of their rights to remain in the property.

The email, seen by EYE, then said that the agent would have to follow the correct procedure if it wanted to commence possession proceedings.

However, the agent said it had already issued the notice in accordance with the law.

The agent told EYE: “The council is obviously giving very explicit advice on what tenants should and shouldn’t be doing in order to get a council house as soon as possible.

“It just shouldn’t be like this.

“We’re all very shocked about how direct this council have been in this case. They haven’t tried to get any information from us before chucking accusations around.”

South Kesteven District Council has been asked for a comment.

Vanessa Warwick, founder of landlord forum PropertyTribes, said this issue was a regular occurrence raised by its website contributors as councils don’t want the responsibility of rehousing tenants until it becomes critical.

She said: “Landlords have been up in arms about this for a long time.

“The issue here is that the tenant likely ends up minus a reference from their landlord and may also get a county court judgement against them, but the council does not tell them this when advising them to stay in their property and await eviction.”