The BBC radio programme You and Yours examined the ‘modern method of auction’ yesterday – with criticism that agents were not transparent with the costs.

The programme featured a listener, Keith Squire, who had been told by an agent of a property for sale through the method.

He said that charges of 4.1% or a minimum of £6,000 were mentioned but that the agent did not explain whether these were included in the price or would be charged on top.

He said that the agent would have received a considerable sum of money “for not doing very much”.

One property auction supplier, Scott Werran of Whoobid, said his own firm charged less than other firms but agreed that some fees were “astronomical”.

He also agreed with the presenter that if a buyer were to go through an agent in the normal way, the buyer would not have to pay the agent anything.

Paula Higgins of the HomeOwners Alliance – which has called the world of modern method of auctions “murky” – was also featured on the programme.

She said that if buyers were paying the minimum £6,000 on a modestly priced house, the fee would work at more than 4.1%.

She was critical of non-refundable minimum fees and said agents needed to be more transparent with both sellers and buyers.

She said sellers should be told that savvy buyers will factor in the fee to their offer price, and that sellers should also be aware that there is a big incentive for agents to offer the modern method of auction as a sales route, rather than private treaty.

Werran said he absolutely agreed that there should be more transparency, and said his own firm was pressing for this.

The programme referred to The Property Ombudsman’s advice to agents that they should explain the pros and cons of the modern method of auction.

The item can be heard about 21 minutes in:

https://www.bbc.co.uk/sounds/play/m000c4w0