A widow who was anxious to sell her home quickly and approached a specialist firm has told of her horror when she found it had registered a charge on the property, despite not having purchased it.

There is no suggestion that the firm has done anything illegal.

The widow, aged 73 and with disabilities, wanted to move from her home in Surrey. She also had the property on with a local high street firm.

She approached Property Purchased Fast, an arm of a firm called Littleborough Property.

She said she was given a contract which was “onerous to say the least, but I stupidly signed it”.

She says her property was then put on with an agency  in Oldham, 240 miles away from her home, at £360,000 although the local agent had it on at £375,000.

She cancelled the contract within seven days, thinking that she should have had 14 days to do so. However, she was told that she could not cancel, as there was no cooling-off period.

Part of the contract said that during the option period, “the buyer has the option and exclusive right to buy the Property on the terms set out herein and, therefore has the right to register the option with the Land Registry”.

The contract appeared to suggest that by paying £10 to the home owner, Property Purchased Fast acquired this right. The widow says that this payment, when cashed, appears to tie the seller in for three months. She received the cheque, but says she tore it up and returned it.

A charge was duly registered by Littleborough Property, says the widow, and she raised the matter immediately with the Land Registry.

She also approached EYE and we in turn approached Property Purchased Fast.

Yasir – he would not give his surname – confirmed to EYE on the phone that it was correct that his business did not offer a cooling-off period.

The firm then apparently rung the client, wanting to cancel the agreement. Subsequently, we understand that the widow – anxious to have the Land Registry charge removed – signed a ‘gagging’ agreement.

However, by the time she did so, EYE had been passed a bundle of all the relevant documentation.

By email Yasir subsequently told EYE that the matter had been dealt with expeditiously. He understood the complainant was “satisfied with our decision”.

We have invited him to comment further if he wished.

The Land Registry has confirmed to EYE that there are no charges currently on the property.

A spokesperson said the Land Registry could not comment on individual cases, but advised all property owners to sign up for the free property alert service, which allows citizens to monitor up to ten registered properties in England and Wales.

When there is certain activity on a monitored property, an email alert is sent to the subscriber.