A former estate agent with 20 years in the business is on the verge of launching a new venture where private sellers, buyers, landlords and tenants will be able transact.

There will be no commission – and no fees or charges of any kind. The UcaDO service will be entirely free to consumers.

At its heart is a new app which will let people upload a property within three minutes; offer geo-location services; and give tenants a credit system allowing their rent payments to be built as a credit record with Experian.

Its founder, Will Crossley-Tinney, 38, went into estate agency as a 16-year-old. His CV includes stints at Savills and Andrews, while his last job was being managing director for nearly five years at Pyne & Lyon in Exeter.

Crossley-Tinney has been working on his new business, UcaDO (a play on the words You Can Do) for 18 months.

He says he has already raised funds from friends and family, and is now in the middle of another funding round from other investors.

He has built up a team of about 12 people, based near Tunbridge Wells, and plans to launch UcaDO in the next few weeks.

Crossley-Tinney believes that there are some 250,000 people who would prefer to sell their home without any agent involved, and says the figure is higher for private landlords.

He says that a beta version of UcaDO was put out in the market as a test, and proved popular. As part of it, a trial advert appeared on Channel 4 inviting people to download the app – “There were 650,000 downloads in five minutes, so we knew the demand was there,” he says.

How will people hear about UcaDO? There will, he says, be a lot of marketing through social media; word of mouth will also be important; and there will be a big push at the student market.

It will monetise itself through advertising services such as conveyancing, but also lifestyle providers such as babysitters. The business has 53 advertising categories, and in each of 121 postcodes, three companies per category will be encouraged to advertise.

He does not rule out never charging consumers, but this would probably be for a service that they ask for but he has not yet provided.

Private sales have never been anything other than a minority part of the housing landscape and some private sales platforms failed, or reinvented themselves as agents.

As private platforms, they did not have the inventory to drive traffic, or private sellers said they needed to be on Rightmove.

Crossley-Tinney is well aware that UcaDO will have no place on Rightmove, but insists that he will be offering consumers something very different from other private sales and lettings platforms.

“The difference is that we have thought about it and researched it,” he says.

He is also adamant that he is not engaging in any kind of battle with agents.

He is aware that as an ex-agent he will be viewed as poacher turned gamekeeper – it should probably be the other way around – but insists his new business targets an entirely different sector of the market: people who want to transact without any middle person.

“There are some cracking agents around,” he says. “But we are a facilitator, not an agent.”

https://ucado.co.uk/