In an exclusive interview with EYE, Countrywide executive chairman Peter Long has said he is happy and confident about Countrywide’s turnaround.

He said that the collapse today in the share price had been expected: “It was also going to be reset,” he said, “because we are at the start of a new capital structure.”

He emphasised that the £140m fund raise is fully underwritten by both existing and new shareholders, meaning that a meeting of shareholders will only need to rubber-stamp it for the money to become available.

Long said: “It is a massive vote of confidence, and we have raised more than we expected. It is a bigger show of support than we could have envisaged. I am extremely happy with that.”

He made it clear that Paul Creffield, the new group managing director, will be in charge of the turnaround, and that there will be no search for a new CEO.

Long, who is also chairman of Royal Mail, denied that he is “over-boarded”. He said: “My role is very simple. I am available to my business leaders 24/7. I do sometimes work seven days a week.”

Long also said that there would be no sell-off of any parts or brands of Countrywide. He said: “The plan is to build the business back to where it was in 2016.”

He said that Countrywide was an estate agency business, and not retail – “That is the biggest load of nonsense you ever heard,” he said.

Asked if the Alison Platt regime had been disastrous, Long said: “I do not argue with that.”

Paul Creffield told EYE during the same joint interview that he was “absolutely passionate” about restoring Countrywide’s fortunes.

He said: “This is a people business – and by that I mean our own people, and our customers.”

He said that a large number of talented people who had left during the Platt regime were now back, plus talented new recruits.

Creffield also said there are no plans to launch an online business. He said that if Countrywide did, in the longer term, it would be an investment in a completely separate business and not an online offering in the branches: “I never could get my head around that,” he said.

However, there will be new investment in IT which will go into the branches, making it easier for customers to track transactions and to book viewings.