A mystery firm is phoning agents, claiming to be doing market research for OnTheMarket.

The research is apparently still ongoing and comes at a time when OTM is focused on trying to build membership numbers.

When some agents have challenged whether the research is in fact on behalf of OTM, they have been told that it is for an organisation whose identity is confidential.

OTM boss Ian Springett has written to members, saying:

“Several agents have received phone calls from people claiming to be market researchers for OnTheMarket.com and wanting to collect information about us.

“I am writing to let you know that we have not commissioned any market research company to make any such calls to our members.

“Please treat any callers of this type with all due caution. We will give prior notification if we do undertake market research.”