Estate agency chain haart has taken action after a letter went out to households saying that boards would be erected at their properties.

Another agent, in Norwich, said that one letter had been sent out to a rented property where the tenant had lived for a year.

The agent said: “Clearly, boards would be popping up at all their managed properties.”

The agent said this would contravene trading practice.

Andrew Benn, managing director of haart Lettings, told EYE : “Thank you for bringing this to our attention.

“We have established that the letter was sent by an over-enthusiastic lettings administrator who was acting without head office knowledge.

“Her activities have been stopped and will not happen again.”

Haart Letter